
Privacy Statement
Industrial Plant & Service Malaysia Berhad
Company No. 201901018816 (1328145-X)
Last Updated: 02 March 2026
1. Introduction
Industrial Plant & Service Malaysia Berhad (“IPSM”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Statement explains how we collect, use, disclose, store and protect your personal data when you visit our website or interact with us online. By using our website or submitting information through our contact forms, you consent to the collection and processing of your personal data in accordance with this Privacy Statement.
2. Personal Data We May Collect
Information you provide voluntarily:
- Name
- Company name
- Contact number
- Email address
- Job title
- Inquiry details submitted through contact forms
- Documents uploaded through the website
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and browsing activity on the company website
- Date and time of access
3. Purpose of Collection
Personal data is processed to respond to inquiries, communicate regarding services, process job applications, manage business relationships, improve website functionality, ensure website security, and comply with legal obligations.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze traffic and enhance user experience. You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Disclosure of Personal Data
We may disclose personal data to authorized employees, IT service providers, professional advisors, IPS group related companies, contractors and regulatory authorities where required by law. We do not sell or rent personal data to third parties.
6. Data Security
We implement appropriate technical and organizational measures such as secure servers, access controls and cybersecurity safeguards. However, no internet transmission is completely secure.
7. Data Retention
Personal data collected via the website will be retained only as long as necessary to fulfil its purpose or comply with legal requirements, after which it will be securely deleted or anonymized.
8. Cross-Border Transfers
Where necessary, personal data may be transferred outside Malaysia to affiliated companies or service providers where appropriate safeguards are in place in accordance with the PDPA.
9. Your Rights
You have the right to request access to and correction of your personal data, withdraw consent (subject to legal or contractual limitations), and limit certain processing activities. Requests must be made in writing to our Data Protection Officer.
10. Data Protection Officer
Department: Legal Department
Name: Nur Joo Lee
Email: njoolee@ipsmal.com.my
Address: Industrial Plant & Service Malaysia Berhad
No.2A, Jalan Sagai 6, Taman Pasir Putih, 81700 Pasir Gudang, Johor, Malaysia
11. Updates to This Privacy Statement
We may update this Privacy Statement from time to time. The latest version will be posted on our website with the updated effective date.
